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Onboarding – 11. Lifetime Value (LTV)
LTV (lifetime value) predicts the net profit attributed to an ongoing relationship between the customer and the product.
Do you conduct surveys with your customers?
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No
Have you ever interviewed one of your clients?
Yes
No
Do you regularly ask for testimonials or reviews?
Yes
No
What do you use to survey customers?
Do you have any case studies or white papers?
Yes
No
Do you use a "Shock & Awe" strategy?
Shock and Awe Marketing is a marketing strategy that uses unconventional and unexpected methods to capture the attention of target audiences.
Yes
No
Do you work with any strategic partners?
Yes
No
Who are your strategic partners?
How do you generate referrals?
How do you provide an ongoing, high-quality experience for your customers?
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